Run your whole business from one place.

An owner for every job, a checklist for every routine, a reply for every customer and a next step for every lead — for teams, offices and growing companies of any kind.

  • 30 days free
  • No card needed
  • Working the same afternoon
  • Tasks Tasks · Head office Open work, with an owner and a date TASK OWNER DUE Set up a laptop for the new joiner Raised from WhatsApp · 2 days ago RK Rahul K. Overdue 1 day Send the September invoices to accounts From the month-end checklist SK Simran K. Due today Monthly team review Repeats on the last Friday, on its own PS Priya S. Fri 31 Answer the client's question about the quote Raised from email MK Manav K. Mon 3 Nov 12 open · 3 due today · 1 overdue · everyone reminded without you asking
    Tasks — every job with an owner and a date it is due.
  • Workflows Workflows · Morning opening Finished on a phone before the day starts Morning opening 4 of 5 done · 8:52 am Lights, AC and doors Reception and visitor log Fire exits clear Petty cash counted Notice board updated Submit Across your branches · this morning Connaught Place Done 8:52 Gurugram Done 9:04 Noida 3 of 5 done Pune Not started 9 of 12 branches finished · the 3 missing are already flagged
    Workflows — daily routines and checks, done on a phone.
  • Organisation Organisation · Head office Who reports to whom, who is away, who is in today MS Meera S. Director RK Rahul K. Sales lead PS Priya S. Operations AM Arjun M. Accounts SK Simran K. On leave Thu–Fri NR Neha R. Support KT Kabir T. Accounts Dotted line — Neha also works with Sales LEAVE REQUEST Simran K. · 2 days Thu 9 – Fri 10 Oct · Casual leave 9 days left this year · Rahul K. to decide Approve Decline ATTENDANCE TODAY 42 of 46 in 3 on leave · 1 late Web punch and device
    Organisation — your org chart, leave approvals and today's attendance.
  • Customer Desk Customer Desk · WhatsApp & email A reply drafted from your own price list AK Anjali K. Customer since 2023 · on WhatsApp Sales team What does the yearly service plan cost for two ACs? 9:41 DRAFT · NOT SENT The yearly plan for two ACs is ₹4,800 — three visits a year, parts extra. Shall I book your first visit? waiting for you Where this came from Yearly AC service plan ₹4,800 · 2 ACs · 3 visits a year Your price list Read again at 8:00 this morning Send Edit Nothing goes out until you say so
    Customer Desk — every WhatsApp and email conversation in one place, with replies drafted for you.
  • Mail & Calendar Mail & Calendar · Today Google and Outlook calendars and every shared mailbox, together Tue 7 Oct Google Outlook 9:30 Team stand-up Google Meet · 15 min 11:00 Client call — Mehta & Co. Outlook · Teams · 30 min 14:00 Quote review with Rahul Google · Meeting room 2 16:30 Interview — support hire Outlook · 45 min One inbox 3 mailboxes · 12 unread Anjali K. 9:41 Is the invoice for September ready? accounts@ Mehta & Co. 9:12 Order 2291 — can we add two more? orders@ Vikram P. 8:55 My login stopped working this morning support@ Ritu S. Yesterday Re: Thursday's delivery slot orders@
    Mail & Calendar — Gmail, Outlook and both calendars in one inbox and one week.
  • Leads Leads · Sales pipeline New enquiries arrive on their own from your ads and website ₹6.0L open in the pipeline New Contacted Quote sent Won 3 2 2 1 this week Aman Gupta Sharma Interiors Nisha Rao Kapoor Clinic Dev Patel Mehta & Co. Green Leaf Café Orbit Logistics ₹40k ₹1.2L ₹25k ₹80k ₹35k ₹2.4L ₹60k ₹1.8L Facebook Google Website Google Facebook Website Facebook Google 2h ago Today Today Yesterday Mon 2 days 3 days Won today 2 lost this month, each with its reason
    Leads — every enquiry from your ads and website, with a next step.
  • Customer 360 Customer 360 · All customers Last 90 days · 16,420 customers Occasional 5,860 Regulars 4,120 Slipping away 1,180 New this month 860 Grouped by how often they come back and what they spend AT RISK ₹8.4L 1,180 regulars have not bought in six weeks. They used to come back twice a month. Start a win-back campaign
    Customer 360 — who your customers are, and which regulars stopped coming back.
  • Payment Reconciliation Payment reconciliation · 14 Aug Paytm settlement against the day's bills BILLS YOU RAISED SETTLED BY PAYTM INV-4471 Card · 12:04 ₹1,240 ₹1,240 credited 14:02 INV-4489 Card · 13:51 ₹2,180 ₹200 short ₹1,980 credited 14:02 INV-4502 UPI · 17:20 ₹860 ₹860 credited 19:40 INV-4517 Card · 18:05 ₹1,540 Nothing ever reached the bank 3 of 4 matched on their own · ₹200 short on one · 1 payment chased for you
    Payment Reconciliation — Enterprise, on request: gateway settlements matched to the bills you raised.

Built for businesses that are growing.

  • Start small, grow into it

    Begin with tasks and checklists for one team. Add customers, mail and leads when you need them — everything you have set up carries straight over.

  • Works with the tools you already use

    Gmail, Outlook, WhatsApp and your own database. Nothing to replace, and nothing to move before you start.

  • Made for businesses in India

    Hosted in Mumbai and built around WhatsApp. Customer Desk drafts replies in your customer's own language, Hindi and Hinglish included, and this site reads in English or Hindi.

  • One team or two hundred people

    A five-person office and a company with many branches run the same product. Add people and teams as you grow, and the reports follow.

The apps

Three plans, one place to work.

Start on Team to organise your people. Move to Growth when you want to look after customers and win new ones. Enterprise adds the heavy-duty apps for larger operations.

Team

Run your team

  • Give every job an owner and a due date. Raise work from WhatsApp or email, and let reminders do the chasing.

  • Turn daily routines — opening checks, safety rounds, cash counts — into phone checklists, and see what was missed the same day.

  • Your org chart with reporting lines, dotted lines included. Leave requests and approvals, attendance by web punch or device, and the company assets each person holds.

Growth

Look after customers, win new ones

Everything in Team, plus:

  • Customer 360

    Needs your sales data

    Know who your customers are, see who is drifting away, and win them back before they are gone.

  • Every customer conversation on WhatsApp and email in one place, routed to the right team. AI drafts replies from your own documents and price list, in the customer's own language, and nothing is sent until you allow it.

  • Gmail and Outlook in one click, every shared mailbox in one inbox, and your Google and Outlook calendars in one week view.

  • A simple sales pipeline — new, contacted, qualified, quote sent, won or lost. Leads from Facebook, Google and your website forms arrive on their own.

  • Your policies, SOPs and guidelines in one place. Staff ask in plain words and AI answers from your own documents — using only what their level allows.

  • Data Chat

    Needs your sales data

    Ask questions about your sales and customers in plain words. AI writes a read-only query and shows the answer as a table or chart.

Enterprise

For larger operations

On request: our team sets these up with you. They are not part of sign-up. See the apps for retail chains

Everything in Growth, plus:

  • Match card, UPI and gateway settlements to the bills you raised, and find the money that never arrived.

  • Bring your own database — SQL Server, PostgreSQL, MySQL or MongoDB — and keep your data where it already lives.

  • A daily fresh-produce order proposed for each location, reviewed and approved before it goes to the supplier.

  • Music and announcements for every location, scheduled from one screen, and still playing when the internet drops.

  • CCTV monitoring

    On request

    Open your camera system's own web screen on a page inside gobazo, next to the day's store work.

Customer Desk

Answer every customer, on WhatsApp and email.

One shared desk for every customer conversation, whichever way it came in. Your team sees who said what, and nobody answers the same message twice.

  • WhatsApp and email together

    Available now

    Connect a WhatsApp number and your support mailboxes. Every conversation lands in one list and goes to the team that should answer it.

  • Replies drafted for you

    Available now

    Drafted from your own documents and price list. Nothing is sent until you allow it — and you can keep it that way for good.

  • Reply rules

    Available now

    Decide which questions may be answered straight away, in which hours, and which always wait for a person.

  • Answers about a customer's own orders

    Needs your data

    Once your order data is connected, Customer Desk can answer a customer about their own orders — after checking it is really them, with a code sent to the number you have on file.

Mail & Calendar

Every inbox and calendar, in one place.

Connect Gmail and Outlook, add every mailbox your business uses, and see your Google and Outlook calendars side by side. Less switching between tabs, fewer messages lost.

  • Gmail & Outlook

    Available now

    Sign in with Google or Microsoft in one click. Your password is never shared with us.

  • Multiple mailboxes

    Available now

    orders@, support@, accounts@ — connect every shared address, give each one a job, and read them together in one inbox.

  • Calendar sync

    Available now

    Your Google and Outlook calendars in one week view, so you see the whole day without opening two apps.

How it works

Working the same afternoon.

  1. Create your workspace

    Sign up with a work email and pick an address. You get your own private space at yourbusiness.gobazo.com.

  2. Add your people and teams

    Invite your team, set who reports to whom, and group people into teams. Tasks, checklists and leave work from this point on.

  3. Connect your mailboxes and WhatsApp

    Link Gmail or Outlook and a WhatsApp number when you are ready. Bring in data from your own systems whenever you want — nothing is needed to start.

Pricing

Three plans. Start free on Team.

  • Team

    For a team getting organised.

    Free for 30 days

    Then talk to us to continue.

    Start free

    Includes

    • Tasks
    • Workflows
    • Organisation
  • Enterprise

    For larger operations with their own systems.

    Priced for your business

    Set up with you, around how you work.

    Everything in Growth, plus

    • Payment Reconciliation
    • Retail apps for store chains
    • Integrations & data connectors
    • Your own server, if you prefer
    • Single sign-on and limits set for you

Every new workspace starts on Team, free for 30 days. Ask for Growth from inside the app any time. Enterprise apps, including every retail app, are set up with you by our team.

Security

Your business stays yours.

  • Separated at the database

    Your customer records, conversations and company data are held apart from every other business on the platform, not filtered apart in software.

  • Your own server, if you prefer

    Run gobazo in our cloud or install it on hardware you control. The product is the same either way.

  • You decide who sees what

    Give a branch manager their own team and nothing else. Every permission is set per person, per app.

Run your whole business from one place.

  • 30 days free
  • No card needed
  • Working the same afternoon